Statutory & Regulatory Disclosures

FCA Authorisation Disclosure

We are not authorised by the Financial Conduct Authority (FCA) to provide debt advice.
We do not give recommendations on specific debt solutions. Our role is to collect and organise your financial information so it can be reviewed by an FCA-authorised debt advisor. All advice and recommendations are provided solely by FCA-authorised firms.

Referral & Introducer Disclosure

We act as an introducer to FCA-authorised debt advice providers. If you choose to proceed with a solution, your case will be handled and advice given only by a regulated firm. We may receive a fee from the advisor for introducing you.

UK GDPR & ICO Registration Disclosure

We are registered with the Information Commissioner’s Office (ICO) for data protection purposes. All personal information is processed in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You can verify our registration on the ICO website using our registration number: [Your ICO Number].

Data Security & Hosting Disclosure

Your data is encrypted during transfer and at rest. We store sensitive documents and case details on secure UK-based servers. Some basic contact data may be processed by third-party providers outside the UK, but only where adequate safeguards are in place, such as the UK Extension to the EU–US Data Privacy Framework.

Accuracy & Responsibility Disclosure

All information provided through this website is for general information purposes only and should not be taken as financial advice. While we make every effort to ensure accuracy, we make no warranties or guarantees about the completeness or suitability of any information provided.

Complaints Disclosure

If you have a complaint about our service, please contact us first so we can try to resolve it. If your complaint relates to debt advice you have received, it should be directed to the FCA-authorised firm that provided that advice.

Financial Impact Disclosure

Entering into a formal debt solution can have a significant impact on your credit rating and your ability to obtain credit in the future. The specific consequences will be explained to you by the FCA-authorised advisor before you decide to proceed.

Vulnerability & Support Disclosure

We recognise that some customers may be in vulnerable circumstances. Please let us know if you need additional support when providing your information so we can ensure your needs are taken into account.